Refund Policy

We stand behind all of our products and your satisfaction is very important to us. All purchases made from AudateMedia LLC dba Progreda (“us”,“our”). (including all related website properties, sales over the phone, and event on-site purchases) are covered by the following policies.

Online Training Access

You will receive access to the online training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 310-598-6616 during business hours of 9:00 AM PST – 5:00 PM PST, Monday through Friday, so we can resolve the issue. Purchase of an online training module does not grant rights to the buyer to share, reproduce or resell the product in any way.

If you have subscribed to the individual month-to-month online training program, to cancel your subscription please visit the settings page when you're logged into your account dashboard. Please be advised that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product. For more information, please call 310-598-6616.

Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the top of this page and upon request we will provide you with information regarding any changes made.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Digital Downloads

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.

If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 310-598-6616 during the hours of 9:00 AM PST – 5:00 PM PST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.

By purchasing a Digital Product from Andy Audate and AudateMedia, I agree NOT to dispute or chargeback any transaction made on this site.

Publicity Release; Information Sharing.

By attending any Event, you hereby irrevocably grant to Andy Audate, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future AudateMedia LLC dba Progreda events and/or other events produced by Andy Audate or any of Andy Audate’s affiliates and hereby release Andy Audate and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.

Please contact our Customer Support Department at 310-598-6616 during the hours of 9:00 AM PST – 5:00 PM PST, Monday through Friday regarding all ticket questions.

Payment Plans

If a product or service is purchased utilizing a monthly installment payment plan the Customer is responsible for 100% of agreed-upon payments equaling the total of the agreed-upon payments for the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to AudateMedia LLC dba Progreda and will not be refunded. Access to any digital product or platform will be removed.

By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not purchase anything, or enter into any transaction with us.